Refund Policy
At walmikee, we prioritize customer satisfaction. If you are not fully satisfied with your purchase, you may be eligible for a refund based on the following conditions:
Eligibility for Refunds
- Refund requests must be made within 14 days of purchase.
- You must not have completed more than 20% of the course content.
- Refunds apply only to individual course purchases, not to bundled packages, subscriptions, or memberships.
- If the course was purchased with a discount or promo code, the refunded amount will be adjusted accordingly.
Partial Refunds
In certain circumstances, a partial refund may be granted:
- If technical issues prevent access to a course, but a portion has already been consumed.
- If the course content is significantly different from the description provided at the time of purchase.
Refund Process
To request a refund, please follow these steps:
- Send an email to contact@walmikee.com with your order details.
- Provide a reason for the refund request along with proof of purchase.
- Our support team will review your request and respond within 3 business days.
- Upon approval, the refund will be processed within 5-7 business days.
Non-Refundable Cases
- Requests made after 14 days of purchase will not be accepted.
- Refunds are not eligible if more than 20% of the course has been completed.
- Courses purchased during special promotions, discounts, or lifetime deals may not be refundable.
- Refunds are not available for courses where certificates have already been issued.
- Refunds do not apply to downloadable materials or extra resources provided with the course.
Refunds Based on Payment Method
- Refunds will be credited to the original payment method used at the time of purchase.
- For payments made via credit/debit card, processing time may vary based on your bank.
- If you paid via PayPal or another payment service, the refund will be processed through that service.
- Some international transactions may take additional time to reflect in your account.
Contact Us
If you have any questions regarding our refund policy, please reach out to our support team:
Email: contact@walmikee.com
Phone: +917030005100
We appreciate your understanding and are committed to ensuring a seamless learning experience.